Threaded Replies

Threaded replies allow users to reply to various data entities within Follow Up Boss, such as a note. This allows for more seamless team communication within Follow Up Boss.


Beta Feature

This is a beta feature! These API endpoints are subject to change.


refType Arguments

For the refType arguments, the only valid values are: Note.

The api key owner will always be the creator of a Threaded Reply. Therefore, only the api key owner can edit or delete their own reply.

Requesting Notes with the includeThreadedReplies=true parameter will include the replies within the note payload:

    "_metadata": { ... },
    "notes": [
            "id": 20,
            "replies": [
                    "id": 1,
                    "refId": 20,
                    "refType": "Note",
                    "picture": {
                        "original": "https://my-image.jpeg",
                        "162x162": "https://my-162px-image.jpeg",
                        "60x60": "https://my-60px-image.jpeg",
                    "createdById": 1,
                    "createdBy": "Mark Hamill",
                    "created": "2024-01-01T00:00:00Z",
                    "updated": "2024-01-01T00:00:00Z",
                    "body": "Hello world!",
                    "starred": false