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Unable to Access Text Message and Call Bodies via API

Hello FUB Team,

Outcome field for /calls/:id

When using the https://docs.followupboss.com/reference/calls-id-put endpoint, I see an outcome field. However, in the UI within FUB for calls, I do not see a process for setting the outcomes of Interested/Not Interested. Are call outcomes something that is only available via the API?

ANSWERED

Access to endpoint /v1/timeline

I see that the timeline endpoint is not listed in your publicly available endpoints and that I receive an errorMessage of "You do not have access to this API endpoint." when I try to access it. Why is that endpoint not available and can it please be made accessible?

ANSWERED

How to Retrieve Custom Fields for a Contact in Follow Up Boss Using Webhook or API Request in Zapier

Hi all,
I am working with Zapier and Follow Up Boss and need some guidance.
I know that the Find Contact action in Zapier doesn’t provide custom fields, but I need to retrieve the custom fields associated with a contact once I have their ID.
Is it possible to do this using the Webhook feature in Zapier, or can I achieve this by utilizing the API Request (Beta) feature in Zapier? If so, could you provide guidance on how to set this up to retrieve the custom fields for a contact?
Thanks for your help!

ANSWERED

Schema format for updating a custom field

Hey folks,

ANSWERED

Assistance Needed for API Integration with Communication Board

Hey guys. I am currently working on a project to enhance my workflow using ChatGPT for summarizing communication data. I’d like to know if there is a way to pull the entire communication board (including emails, text messages, phone call transcripts, and notes) via your API, so I can send it through ChatGPT for summarization and then have the output returned and recorded as a note.

ANSWERED

Updating LastActivity and Last Communciated via API

Using the API and posting new Messages via /TextMessages what is missing to update the Web Interface Last Contacted, and updating the LastActivity value of the Person on the /People/:id endpoint? We are trying to build a custom interface that allows users to sort their customers by their last interaction.

ANSWERED

I have a property address. I want to search to see if I have any leads related to that address in my database. Is there any api to help with that?

I have a property address. I want to search to see if I have any leads related to that address in my database. Is there any api to help with that?