personIdmay be sent or returned as
0, which indicates that this is a call from an unknown person to a number associated to the Follow Up Boss account.
Recording URL Details
recordingUrlproperty returned from this request contains a link to the audio recording for the call. If this call was recorded and is hosted in Follow Up Boss, the link is only active for 20 minutes.
Make sure to retrieve this file in the time period or you will need to make an additional request to get a new link to the recording file.
(If another system added this call directly and the recording is hosted elsewhere, this may not be applicable.)