Discussions
Assistance Needed for API Integration with Communication Board
Hey guys. I am currently working on a project to enhance my workflow using ChatGPT for summarizing communication data. I’d like to know if there is a way to pull the entire communication board (including emails, text messages, phone call transcripts, and notes) via your API, so I can send it through ChatGPT for summarization and then have the output returned and recorded as a note.
Currently, I have a system that involves manually copying the entire communication board and using GPT to create a summary. Here’s a quick overview of my current process: https://www.loom.com/share/a58a75cd7c104bf5acdcecdba592ce97
I’m familiar with the basic aspects of sending and receiving data via Zapier, but I’m unsure which fields or identifiers I need to use to pull all relevant communication data at once. It would be helpful if an API team member or support representative could reach out to guide me through this process and explain which field names to utilize.
Would it be possible for someone to contact me to discuss the best approach to achieving this? I’m eager to get this figured out and streamline the process further.
Thank you for your time and assistance.
Best regards,
Johnny Apple