Discussions

I see that since I have had a follow up boss account and have integrated with several other 3rd party application for the sole purpose of automating the outbound communications, especially SMS. All of the vendors posted their SMS responses as NOTES, not SMS's which skews our reporting when trying to find out what SMS campaigns are effective also difficult to pick up the conversation.

How are the numbers used in follow up boss to make outbound SMS to leads? Has anyone solved this issue?