# Follow Up Boss Documentation ## Guides - [Start Here (Brand New Integration)](https://docs.followupboss.com/docs/start-here-brand-new-integration.md): From registering your system, creating a trial account, authenticating requests to sending in your first contact. - [Email Marketing Integration Guide](https://docs.followupboss.com/docs/email-marketing-integration-guide.md): How to integrate your email marketing system with Follow Up Boss - [Lead Provider Integration Guide](https://docs.followupboss.com/docs/lead-provider-integration-guide.md): How to integrate a lead generation system with Follow Up Boss - [Getting Started](https://docs.followupboss.com/docs/inbox-apps-overview.md) - [Installation Lifecycle](https://docs.followupboss.com/docs/inbox-apps-installation-lifecycle.md) - [Conversation Lifecycle](https://docs.followupboss.com/docs/inbox-apps-conversation-lifecycle.md) - [Delivery Status](https://docs.followupboss.com/docs/inbox-apps-delivery-status.md) - [Webhooks](https://docs.followupboss.com/docs/inbox-apps-webhooks.md) - [Attachments](https://docs.followupboss.com/docs/inbox-apps-attachments.md) - [Rich Objects](https://docs.followupboss.com/docs/inbox-apps-rich-objects.md) - [Getting Started](https://docs.followupboss.com/docs/getting-started-with-oauth.md) - [Authentication & Authorization](https://docs.followupboss.com/docs/oauth-authentication-and-authorization.md) - [Token Lifetimes](https://docs.followupboss.com/docs/oauth-token-lifetimes.md) - [Token Exchange Response](https://docs.followupboss.com/docs/oauth-token-exchange-response.md) - [Error Codes](https://docs.followupboss.com/docs/oauth-error-codes.md) ## API Reference - [Getting Started with Follow Up Boss](https://docs.followupboss.com/reference/getting-started.md): This page will help you get started with Follow Up Boss. You'll be up and running in a jiffy! - [API Terms of Use](https://docs.followupboss.com/reference/fub-api-tou.md) - [Registration and Identification](https://docs.followupboss.com/reference/identification.md) - [Authentication and Authorization](https://docs.followupboss.com/reference/authentication.md) - [Requests and Responses](https://docs.followupboss.com/reference/requests-and-responses.md) - [Error Responses](https://docs.followupboss.com/reference/error-responses.md) - [Searching](https://docs.followupboss.com/reference/searching.md) - [Pagination](https://docs.followupboss.com/reference/pagination.md) - [Rate Limiting](https://docs.followupboss.com/reference/rate-limiting.md) - [Common Filters and Parameters](https://docs.followupboss.com/reference/common-filters.md) - [Merge Fields](https://docs.followupboss.com/reference/merge-fields.md) - [Sending in Leads](https://docs.followupboss.com/reference/send-in-a-lead.md) - [IDX Integration](https://docs.followupboss.com/reference/idx-integration.md) - [Webhooks](https://docs.followupboss.com/reference/webhooks-guide.md): Use webhooks to be notified about events that happen in a Follow Up Boss account. - [Embedded Apps](https://docs.followupboss.com/reference/embedded-apps.md) - [Follow Up Bot](https://docs.followupboss.com/reference/follow-up-bot.md) - [Common Issues](https://docs.followupboss.com/reference/common-issues.md) - [API Change Requests](https://docs.followupboss.com/reference/api-change-requests.md) - [Support and Help](https://docs.followupboss.com/reference/support-and-help.md) - [/events](https://docs.followupboss.com/reference/events-get.md): Search for events. - [/events](https://docs.followupboss.com/reference/events-post.md): Send in a lead or an event related to a lead. - [/events/:id](https://docs.followupboss.com/reference/events-id-get.md): Retrieve a single event by id. - [/people](https://docs.followupboss.com/reference/people-get.md): Search for people. - [/people](https://docs.followupboss.com/reference/people-post.md): Manually add a new person. - [/people/:id](https://docs.followupboss.com/reference/people-id-get.md): Retrieve a person by id. - [/people/:id](https://docs.followupboss.com/reference/people-id-put.md): Update a person by id. - [/people/:id](https://docs.followupboss.com/reference/people-id-delete.md): Delete a person by id. - [/people/checkDuplicate](https://docs.followupboss.com/reference/people-checkduplicate.md): Check whether a person exists in Follow Up Boss. - [/people/unclaimed](https://docs.followupboss.com/reference/peopleunclaimed.md): Get unclaimed leads. - [/people/claim](https://docs.followupboss.com/reference/people-claim.md): Claim a lead. - [/people/ignoreUnclaimed](https://docs.followupboss.com/reference/people-ignoreunclaimed.md): Ignore a lead. - [/personAttachments](https://docs.followupboss.com/reference/personattachments-post.md): Attach a file to a person. - [/personAttachments/:id](https://docs.followupboss.com/reference/personattachments-id-get.md): Retrieve an attachment by ID. - [/personAttachments/:id](https://docs.followupboss.com/reference/personattachments-id-put.md): Update an attachment by ID. - [/personAttachments/:id](https://docs.followupboss.com/reference/personattachments-id-delete.md): Delete an attachment by ID. - [/peopleRelationships](https://docs.followupboss.com/reference/peoplerelationships.md): Get relationships between people in Follow Up Boss. - [/peopleRelationships](https://docs.followupboss.com/reference/peoplerelationships-post.md): Create a new relationship for a person. - [/peopleRelationships/:id](https://docs.followupboss.com/reference/peoplerelationships-id-get.md): Get a specific relationship. - [/peopleRelationships/:id](https://docs.followupboss.com/reference/peoplerelationships-id-put.md): Update details of a specific relationship. - [/peopleRelationships/:id](https://docs.followupboss.com/reference/peoplerelationships-id-delete.md): Delete a relationship. - [/identity](https://docs.followupboss.com/reference/identity.md): Get identity and authentication information. - [/notes](https://docs.followupboss.com/reference/notes-post.md): Add a note. - [/notes/:id](https://docs.followupboss.com/reference/notes-id-get.md): Retrieve a note by id. - [/notes/:id](https://docs.followupboss.com/reference/notes-id-put.md): Edit a note. - [/notes/:id](https://docs.followupboss.com/reference/notes-id-delete.md): Delete a note. - [/calls](https://docs.followupboss.com/reference/calls-get.md): Search for calls. - [/calls](https://docs.followupboss.com/reference/calls-post.md): Add a call. - [/calls/:id](https://docs.followupboss.com/reference/calls-id-get.md): Retrieve a call by id. - [/calls/:id](https://docs.followupboss.com/reference/calls-id-put.md): Update a call. - [/textMessages](https://docs.followupboss.com/reference/textmessages-get.md): List text messages for a person or phone number. - [/textMessages](https://docs.followupboss.com/reference/textmessages-post.md): Create a record of an externally sent text message. - [/textMessages/:id](https://docs.followupboss.com/reference/textmessages-id-get.md): Retrieve a text message by id. - [/users](https://docs.followupboss.com/reference/users-get.md): Search for users. - [/users/:id](https://docs.followupboss.com/reference/users-id-get.md): Retrieve a user by id. - [/users/:id](https://docs.followupboss.com/reference/users-id-delete.md): Delete a user. - [/me](https://docs.followupboss.com/reference/me.md): Retrieve information about the currently authenticated user. - [/smartLists](https://docs.followupboss.com/reference/smartlists-get.md): Get a list of Smart Lists. - [/smartLists/:id](https://docs.followupboss.com/reference/smartlist-id-get.md): Retrieve a Smart List by id. - [/actionPlans](https://docs.followupboss.com/reference/actionplans-get.md): Get a list of Action Plans. - [/actionPlansPeople](https://docs.followupboss.com/reference/actionplanspeople-get.md): List Action Plans applied to a particular person or list people on a particular Action Plan. - [/actionPlansPeople](https://docs.followupboss.com/reference/actionplanspeople-post.md): Apply an Action Plan to a person. - [/actionPlansPeople/:id](https://docs.followupboss.com/reference/actionplanspeople-id-put.md): Update the status of an Action Plan to Person relationship. - [/automations](https://docs.followupboss.com/reference/automations.md): Get a list of Automations - [/automations/:id](https://docs.followupboss.com/reference/automationsid.md): Retrieve an Automation by ID. - [/automationsPeople](https://docs.followupboss.com/reference/automationspeople.md): Get a list of pairings of Automations and the People on which they have or will be run. - [/automationsPeople/:id](https://docs.followupboss.com/reference/automationspeopleid-1.md): Retrieve an Automation-Person pairing. - [/automationsPeople](https://docs.followupboss.com/reference/automationspeople-1.md): Manually trigger an Automation for a specified Person. - [/automationsPeople/:id](https://docs.followupboss.com/reference/automationspeopleid.md): Pause or unpause an Automation for a Person. - [/templates](https://docs.followupboss.com/reference/templates-get.md): Lists all email templates. - [/templates](https://docs.followupboss.com/reference/templates-post.md): Create a new email template. - [/templates/:id](https://docs.followupboss.com/reference/templates-id-get.md): Retrieve an email template by id, optionally merging fields. - [/templates/:id](https://docs.followupboss.com/reference/templates-id-put.md): Update an email template. - [/templates/merge](https://docs.followupboss.com/reference/templates-merge.md): Merge an email template with multiple recipients. - [/templates/:id](https://docs.followupboss.com/reference/templates-id-delete.md): Delete an email template. - [/textMessageTemplates](https://docs.followupboss.com/reference/textmessagetemplates-get.md): Lists all text message templates. - [/textMessageTemplates](https://docs.followupboss.com/reference/textmessagetemplates-post.md): Create a text message template. - [/textMessageTemplates/:id](https://docs.followupboss.com/reference/textmessagetemplates-id-get.md): Retrieve a text message template by id. - [/textMessageTemplates/:id](https://docs.followupboss.com/reference/textmessagetemplates-id-put.md): Update a text message template. - [/textMessageTemplates/merge](https://docs.followupboss.com/reference/textmessagetemplates-merge.md): Merge a text message template with multiple recipients. - [/textMessageTemplates/:id](https://docs.followupboss.com/reference/textmessagetemplates-id-delete.md) - [/emEvents](https://docs.followupboss.com/reference/emevents-get.md): List email marketing events. - [/emEvents](https://docs.followupboss.com/reference/emevents-post.md): Notify Follow Up Boss about marketing emails sent, opens, clicks, bounces, unsubscribes and spam reports. - [/emCampaigns](https://docs.followupboss.com/reference/emcampaigns-get.md): List email marketing campaigns. - [/emCampaigns](https://docs.followupboss.com/reference/emcampaigns-post.md): Create an email marketing campaign. - [/emCampaigns/:id](https://docs.followupboss.com/reference/emcampaigns-id-put.md): Update an email marketing campaign. - [/customFields](https://docs.followupboss.com/reference/customfields-get.md): List all custom fields. - [/customFields](https://docs.followupboss.com/reference/customfields-post.md): Create a custom field. - [/customFields/:id](https://docs.followupboss.com/reference/customfields-id-get.md): Get a custom field by id. - [/customFields/:id](https://docs.followupboss.com/reference/customfields-id-put.md): Update a custom field. - [/customFields/:id](https://docs.followupboss.com/reference/customfields-id-delete.md): Delete a custom field. - [/stages](https://docs.followupboss.com/reference/stages-get.md): Retrieve a list of stages. - [/stages](https://docs.followupboss.com/reference/stages-post.md): Create a new stage. - [/stages/:id](https://docs.followupboss.com/reference/stages-id-get.md): Get a stage by id. - [/stages/:id](https://docs.followupboss.com/reference/stages-id-put.md): Update a stage. - [/stages/:id](https://docs.followupboss.com/reference/stage-id-delete.md): Delete a stage. - [/tasks](https://docs.followupboss.com/reference/tasks-get.md): Get a list of tasks. - [/tasks](https://docs.followupboss.com/reference/tasks-post.md): Create a new task. - [/tasks/:id](https://docs.followupboss.com/reference/tasks-id-get.md): Get a task by id. - [/tasks/:id](https://docs.followupboss.com/reference/tasks-id-put.md): Update a task. - [/tasks/:id](https://docs.followupboss.com/reference/tasks-id-delete.md): Delete a task. - [/appointments](https://docs.followupboss.com/reference/appointments-get.md): Search for appointments. - [/appointments](https://docs.followupboss.com/reference/appointments-post.md): Create an appointment. - [/appointments/:id](https://docs.followupboss.com/reference/appointments-id-get.md): Retrieve an appointment by id. - [/appointments/:id](https://docs.followupboss.com/reference/appointments-id-put.md): Update an appointment. - [/appointments/:id](https://docs.followupboss.com/reference/appointments-id-delete.md): Delete an appointment. - [/appointmentTypes](https://docs.followupboss.com/reference/appointmenttypes-get.md): List appointment types. - [/appointmentTypes](https://docs.followupboss.com/reference/appointmenttypes-post.md): Create an appointment type. - [/appointmentTypes/:id](https://docs.followupboss.com/reference/appointmenttypes-id-get.md): Retrieve an appointment type by ID - [/appointmentTypes/:id](https://docs.followupboss.com/reference/appointmenttypes-id-put.md): Update an appointment type. - [/appointmentTypes/:id](https://docs.followupboss.com/reference/appointmenttypes-id-delete.md): Delete an appointment type. - [/appointmentOutcomes](https://docs.followupboss.com/reference/appointmentoutcomes-get.md): List appointment outcomes. - [/appointmentOutcomes](https://docs.followupboss.com/reference/appointmentoutcomes-post.md): Create an appointment outcome. - [/appointmentOutcomes/:id](https://docs.followupboss.com/reference/appointmentoutcomes-id-get.md): Retrieve an appointment outcome by ID. - [/appointmentOutcomes/:id](https://docs.followupboss.com/reference/appointmentoutcomes-id-put.md): Update an appointment outcome. - [/appointmentOutcomes/:id](https://docs.followupboss.com/reference/appointmentoutcomes-id-delete.md): Delete an appointment outcome. - [/webhooks](https://docs.followupboss.com/reference/webhooks-get.md): Get a list of webhooks. - [/webhooks](https://docs.followupboss.com/reference/webhooks-post.md): Subscribe to a new webhook. - [/webhooks/:id](https://docs.followupboss.com/reference/webhooks-id-get.md): Get details of a specific webhook. - [/webhooks/:id](https://docs.followupboss.com/reference/webhooks-id-put.md): Update a webhook. - [/webhooks/:id](https://docs.followupboss.com/reference/webhooks-id-delete.md): Delete a webhook. - [/webhookEvents/:id](https://docs.followupboss.com/reference/webhookevents-get.md): Get a list of events for a given webhook. - [/pipelines](https://docs.followupboss.com/reference/pipelines-get.md): Search for pipelines. - [/pipelines](https://docs.followupboss.com/reference/pipelines-post.md): Add a pipeline. - [/pipelines/:id](https://docs.followupboss.com/reference/pipelines-id-get.md): Retrieve a pipeline by id. - [/pipelines/:id](https://docs.followupboss.com/reference/pipelines-id-put.md): Update a pipeline. - [/pipelines/:id](https://docs.followupboss.com/reference/pipelines-id-delete.md): Delete a pipeline. - [/deals](https://docs.followupboss.com/reference/deals-get.md): Search for deals. - [/deals](https://docs.followupboss.com/reference/deals-post.md): Add a deal. - [/deals/:id](https://docs.followupboss.com/reference/deals-id-get.md): Retrieve a deal by id. - [/deals/:id](https://docs.followupboss.com/reference/deals-id-put.md): Update a deal. - [/deals/:id](https://docs.followupboss.com/reference/deals-id-delete.md): Delete a deal. - [/dealAttachments](https://docs.followupboss.com/reference/dealattachments-post.md): Add an attachment to a deal. - [/dealAttachments/:id](https://docs.followupboss.com/reference/dealattachments-id-get.md): Get a deal attachment by id. - [/dealAttachments/:id](https://docs.followupboss.com/reference/dealattachments-id-put.md): Update a deal attachment. - [/dealAttachments/:id](https://docs.followupboss.com/reference/dealattachments-id-delete.md): Delete a deal attachment. - [/dealCustomFields](https://docs.followupboss.com/reference/dealcustomfields-get.md): List all deals custom fields available in your account. - [/dealCustomFields](https://docs.followupboss.com/reference/dealcustomfields-post.md): Create a deals custom field. - [/dealCustomFields/:id](https://docs.followupboss.com/reference/dealcustomfields-id-get.md): Get a deals custom field by ID. - [/dealCustomFields/:id](https://docs.followupboss.com/reference/dealcustomfields-id-put.md): Update a deals custom field. - [/dealCustomFields/:id](https://docs.followupboss.com/reference/dealcustomfields-id-delete.md): Delete a deals custom field. - [/groups](https://docs.followupboss.com/reference/groups-get.md): List groups. - [/groups/roundRobin](https://docs.followupboss.com/reference/groups-roundrobin-get.md): Lists groups and includes round-robin data. - [/groups](https://docs.followupboss.com/reference/groups-post.md): Create a new group. - [/groups/:id](https://docs.followupboss.com/reference/groups-id-get.md): Retrieve a group by id. - [/groups/:id](https://docs.followupboss.com/reference/groups-id-put.md): Update a group. - [/groups/:id](https://docs.followupboss.com/reference/groups-id-delete.md): Delete a group. - [/teams](https://docs.followupboss.com/reference/teams-get.md): Get a list of teams. - [/teams](https://docs.followupboss.com/reference/teams-post.md): Create a new team. - [/teams/:id](https://docs.followupboss.com/reference/teams-id-get.md): Get a team by id. - [/teams/:id](https://docs.followupboss.com/reference/teams-id-put.md): Update a team by id. - [/teams/:id](https://docs.followupboss.com/reference/teams-id-delete.md): Delete a team by id. - [/teamInboxes](https://docs.followupboss.com/reference/teaminboxes.md): Get a list of Team Inboxes - [/ponds](https://docs.followupboss.com/reference/ponds-get.md): Get a list of ponds. - [/ponds](https://docs.followupboss.com/reference/ponds-post.md): Create a pond. - [/ponds/:id](https://docs.followupboss.com/reference/ponds-id-get.md): Get a pond by id. - [/ponds/:id](https://docs.followupboss.com/reference/ponds-id-put.md): Update a pond by id. - [/ponds/:id](https://docs.followupboss.com/reference/ponds-id-delete.md): Delete a pond by id. - [Inbox Apps](https://docs.followupboss.com/reference/inbox-apps-about.md): Inbox Apps allow you to add third-party messaging services to Follow Up Boss. - [Add Message](https://docs.followupboss.com/reference/inbox-apps-add-message.md): Adds a message to an existing or new Inbox App conversation. - [Add System Confirmation Message](https://docs.followupboss.com/reference/inbox-apps-add-system-confirmation-message.md): Adds a system confirmation message to an existing or new Inbox App conversation. - [Update Message](https://docs.followupboss.com/reference/inbox-apps-update-message.md): Update an Inbox App Message. - [Add Note](https://docs.followupboss.com/reference/inbox-apps-add-note.md): Adds a note to an Inbox App conversation. - [Update Conversation](https://docs.followupboss.com/reference/inbox-apps-update-conversation.md): Updates an Inbox App conversation. - [Get Participants](https://docs.followupboss.com/reference/inbox-apps-get-participants.md): Retrieves participants in an Inbox App conversation. - [Add Participant](https://docs.followupboss.com/reference/inbox-apps-create-participant.md): Adds a participant to an Inbox App conversation. - [Remove Participant](https://docs.followupboss.com/reference/inbox-apps-delete-participant.md): Deletes an Inbox App conversation participant. - [Install Inbox App](https://docs.followupboss.com/reference/inbox-apps-install.md): Installs your Inbox App for an account. - [Deactivate Inbox App](https://docs.followupboss.com/reference/inbox-apps-deactivate.md): Deactivates an installation of your Inbox App. Useful when a customer unsubscribes from your service, or requests that you turn off Inbox App functionality for them. - [View Installed Inbox Apps](https://docs.followupboss.com/reference/view-inbox-app-installations.md): Lists Inbox App installation(s) and ID(s) for your Published Inbox App on the current FUB account. - [Reactions](https://docs.followupboss.com/reference/reactions.md): Add a reaction to a corresponding reference data object, e.g. "Note" or "ThreadedReply". - [/reactions/:id](https://docs.followupboss.com/reference/reactionsnoteid.md): Fetch a reaction - [/reactions/:refType/:refId](https://docs.followupboss.com/reference/reactions-reftype-refid-post.md): Add a reaction to a corresponding reference data object, e.g. "Note" or "ThreadedReply" - [/reactions/:refType/:refId](https://docs.followupboss.com/reference/reactions-reftype-refid-delete.md): Delete a reaction - [Threaded Replies](https://docs.followupboss.com/reference/threaded-replies.md): Threaded replies allow users to reply to various data entities within Follow Up Boss, such as a note. This allows for more seamless team communication within Follow Up Boss. - [/threadedReplies/:id](https://docs.followupboss.com/reference/threadedreplies-copy.md): Fetches a threaded reply - [/timeframes](https://docs.followupboss.com/reference/timeframes-get.md): Get a list of timeframes. - [/rateLimit/usage](https://docs.followupboss.com/reference/ratelimit-usage-get.md): 24-hour request volume, rate-limit hits, and currently-configured limits for the calling partner system. - [/rateLimit/limits](https://docs.followupboss.com/reference/ratelimit-limits-get.md): Currently-configured rate limits for the calling partner system. Cheaper than /v1/rateLimit/usage (no Redis fan-out).